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Doc Sanitizer support

Help and frequently asked questions · Last updated 22 May 2026

What is Doc Sanitizer?

Doc Sanitizer is a local-first macOS app that strips hidden data from Word (.docx), Excel (.xlsx) and PowerPoint (.pptx) documents — authors and editors, tracked changes, comments, speaker notes, pivot caches, hidden sheets and slides, custom XML compliance tags, embedded files, VBA macros. Every save is re-inspected and verified before the app reports success.

It is a companion to Image Sanitizer (hidden data in JPEG/PNG/HEIC/WebP/TIFF), PDF Sanitizer (hidden data in PDFs), and PDF Redaction (visible content in PDFs). Use Doc Sanitizer when you need to share an Office document without revealing who wrote it, who edited it, what they changed, what they wrote in the comments, or what data sat behind a pivot table before you filtered it.

Is Doc Sanitizer stable? What does the beta status mean?

Doc Sanitizer is currently in beta. The core sanitisation engine is feature-complete and every save is verified before completing, but the app has not yet had wide real-world exercise across every kind of document in the wild. Treat beta builds accordingly:

How does sanitisation work?

OOXML documents (.docx / .xlsx / .pptx) are zip archives of XML and binary parts. Doc Sanitizer ships a per-format walker that knows which parts carry hidden data and which are visible content. None of them re-encodes the visible body — each one rewrites the zip dropping the metadata-bearing parts and surgically rewriting the parts that point at them.

Across all three formats, the writer also rewrites [Content_Types].xml to drop the <Override> entries for stripped parts, and every .rels file to remove relationships pointing at parts that no longer exist. External relationships (hyperlinks to URLs) are deliberately preserved — they’re visible content.

After writing, Doc Sanitizer re-opens the output zip and re-runs the inspection. If any metadata category remains, the tainted file is deleted and you see a clear failure — you don’t accidentally ship a file you think is clean.

What kinds of hidden data does it actually find?

The reveal is the product. Doc Sanitizer doesn’t say “Document properties: 814 B” — it decodes the actual values and shows them to you before you sanitise. A typical Office-saved file will surface something like:

Can I right-click a document in Finder to sanitise it?

Yes — open Doc Sanitizer’s Settings, find Finder integration, and turn on “Show Sanitize with Doc Sanitizer in Finder right-click menu”. This installs a small macOS Quick Action workflow into ~/Library/Services/. From then on, right-clicking any Word, Excel or PowerPoint document in Finder offers Quick Actions → Sanitize with Doc Sanitizer, which launches the app (or hands the file to it if it’s already running) and pre-loads the document.

Nothing is installed without your consent, and turning the toggle off again uninstalls the workflow cleanly.

How is this different from PDF Sanitizer / Image Sanitizer?

Doc Sanitizer is the Office-document counterpart to the PDF and image tools. The four apps form a workflow for sharing files without leaking hidden data:

All four are local-only, never overwrite the original, and verify the output before reporting success.

Where is my data stored?

The documents you open stay where you opened them from — Doc Sanitizer does not copy your input files anywhere and never overwrites the original. The decoded metadata is held in memory while the file is open and discarded when you open a different document or quit the app. Sanitised output is written only where you tell the dialog to put it.

Doc Sanitizer makes no network connections by default. An optional auto-update check can be enabled in Settings → Updates; if turned on, it makes one HTTPS request per launch to GitHub to look for a new version, and sends no document content, no telemetry, no user data. See the privacy policy for the full detail.

System requirements

How do I download the beta?

Doc Sanitizer is in public beta. Download the disk image matching your Mac’s processor:

Not sure which one? Click the Apple menu → About This Mac. If the “Chip” or “Processor” line starts with “Apple”, choose Apple Silicon. If it mentions Intel, choose Intel.

Both disk images are signed with our Developer ID Application certificate and notarized by Apple.

How do I install it?

  1. Double-click the DocSanitizer-aarch64.dmg (or DocSanitizer-x86_64.dmg) file to open it.
  2. Drag the Doc Sanitizer app into your Applications folder.
  3. Eject the disk image (drag it to the Trash, or use the eject button in Finder).
  4. Open the app from Applications. On first launch macOS may take a few seconds to verify the notarization; this is normal.

If you launch Doc Sanitizer from anywhere other than Applications (for example, by double-clicking the app inside the mounted DMG), the app will show a clear warning on launch and offer to quit so you can install it properly. Auto-updates require the app to live in Applications.

What happens on first launch?

The first time you open Doc Sanitizer after downloading it, macOS will show a confirmation dialog that looks like:

“Doc Sanitizer” is an app downloaded from the internet. Are you sure you want to open it?

[Your browser] downloaded this file today at [time]. Apple checked it for malicious software and none was detected.

[Cancel] [Open]

This dialog is normal and expected — every app downloaded through a web browser triggers it on first launch, regardless of how cleanly it is signed. The reassuring line is “Apple checked it for malicious software and none was detected”: this is macOS confirming that the app’s notarization and signature both check out. Click Open and Doc Sanitizer will launch.

You will then see a one-time first-run modal in Doc Sanitizer itself, explaining the local-only promise and asking whether you want to opt in to automatic update checks. The default is “no”, and you can change your mind later in Settings → Updates.

macOS says the app is from an unidentified developer

This is a different and rare warning. The wording you are looking for is one of:

None of these should happen with the disk image you download from our official link — the app and the disk image are both signed with our Developer ID Application certificate and notarized by Apple. If you do see one of them, please stop and email us at support@whiteforgetech.co.uk before bypassing the warning. It probably means you have an unofficial copy of the app, or that something happened to the download in transit.

The friendly “downloaded from the internet, are you sure?” dialog described in the previous section is not one of these warnings.

Which document formats are supported?

Doc Sanitizer supports the three OOXML formats Microsoft Office produces:

The older binary formats (.doc, .xls, .ppt) and OpenDocument formats (.odt, .ods, .odp) are not currently supported. If a format you need isn’t on this list, let us know — the feature request channel is open.

Verification failed when I saved — what does that mean?

Doc Sanitizer re-opens every sanitised output and re-runs the format-specific inspection. If any metadata category we promised to remove still appears in the post-sanitisation report, verification fails: the tainted output is deleted and you see an error with the leak counts.

This is the system working as designed — it means Doc Sanitizer caught a case where it could not be sure the file was clean. Email us a description of the document (or, if you can, a small synthetic file with the same structural shape that reproduces the failure) at support@whiteforgetech.co.uk and we will look into it.

How do I report a bug?

Two channels, whichever you prefer:

Either way, please include:

If the bug only reproduces with a specific document, try to construct a small synthetic file with the same structural shape and share that. Send original documents only if we ask, and only via email.

How do I request a feature?

Open a Discussion on the downloads repo (Ideas category), or email support@whiteforgetech.co.uk. We read every request.

Contact

Whiteforge Technologies Ltd
support@whiteforgetech.co.uk

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